Customer Services


Please Check Email Spam after you Subscribe


Gmail spam instructions 
  • Open Gmail and go to the Spam folder.
  • Find the email and open it.
  • Click "Not spam" at the top.
  • The email will move to your Inbox, and Gmail  will learn from this action.
  • To prevent future issues, add the sender to your contacts.
    • Yahoo Mail spam instructions 
  • Open Yahoo Mail and go to the Spam folder.
  • Find and open the email.
  • Click "Not Spam" at the top.
  • To ensure delivery, add the sender to your  contacts.                                                                                                                                                                     
    • Outlook (Web & Desktop) spam instructions 
  • Open Outlook and go to the Junk Email folder.
  • Select the email and click "Not Junk"       or   "Report as Not Junk".
  • The email will move to your Inbox.
  • Add the sender to the Safe Senders List:
    • Go to Settings > View all Outlook settings > Junk email.
    • Under Safe senders and domains, add the sender’s email.
    • General Tips to Prevent Legit Emails from Going to Spam
  • Regularly check your spam folder for false positives.
  • Add trusted senders to your contact list or safe sender list.
  • Adjust spam filter settings if needed.
  • If using company email, ask IT to whitelist the sender.                                                                                                                                                                                                                                                                     
    • ✅ How to Make Emails Go to Your Inbox Instead of Spam



    1. Mark the Email as “Not Spam”

    Every email service has this option:
    • Go to your Spam/Junk folder
    • Open the email you want
    • Click “Not spam”, “Move to Inbox”, or “Report as not junk”
    This retrains your email provider.

    📌 2. Add the Sender to Your Contacts

    This is the strongest signal.
    • Add the sender’s full email to your Contacts or Address Book
      (Gmail, Outlook, Yahoo, all providers use this to whitelist senders.)


    📌 3. Create a Filter / Rule

    Tell your email service to ALWAYS keep it in your inbox.

    Gmail

    1. Click the gear (Settings)
    2. Go to See all settings
    3. Click Filters and Blocked Addresses
    4. Create a New Filter
    5. Enter the sender’s email
    6. Click Never send to Spam


    Outlook

    1. Settings → Mail → Rules
    2. Add a rule:
      • “From: [email]” → Move to Inbox


    Yahoo

    1. Settings → Filters
    2. Add a filter with the sender’s email
    3. Choose Inbox as the destination


    📌 4. Check for “Promotions” or “Updates” (Gmail Only)

    Sometimes the email isn’t in spam — it’s in another tab.
    • Drag the email to Primary
    • Click “Yes” when Gmail asks if this should always apply. 
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